Revenue operations · Life sciences and CROs

Build a revenue engine as specialized as your science

Revenue operations for life sciences and CROs, led by someone who has built pipelines from the inside.

Jeanne Schow, MBA · Founder

Overview

Spigot Consulting delivers revenue operations for life sciences companies and CROs, led by Jeanne Schow, who brings 20+ years of business development experience inside the industry.

Services span:

  • Revenue strategy
  • Sales process and playbook design
  • Pipeline and forecast management
  • Governed AI implementation
  • Team training
  • Hands-on commercial leadership

The result is a documented, repeatable revenue plan that lets a commercial team scale without adding headcount at the same pace.

The pattern

Specialized firms win on expertise. Growth stalls on the commercial engine.

BD lives in one head

Pipeline, relationships and pricing logic sit with the founder or small business development team.

Forecasts are guesswork

CRM discipline is thin, so the numbers in the board deck are hard to defend.

Win rates swing

Proposals and bid defenses vary deal to deal, with no repeatable playbook.

Leadership or strategy gap

You’ve outgrown ad hoc BD, or your VP or CCO needs help setting up AI to scale the business.

Who we serve

Is Spigot a fit for your business?

Industry

  • Full-service and specialty CROs
  • Imaging, PV and regulatory firms
  • Clinical data and medical writing
  • Life sciences lab supplies, chemicals, equipment

Stage

  • $10M to $100M in revenue
  • 20 to 250 employees
  • Commercial team of 1 to 20
  • Founder-owned or PE-backed
  • US as a primary addressable market

Moment

  • Growth has plateaued
  • Big growth goals ahead
  • Preparing for a sale
  • Reviewing sales productivity
  • Integrating an acquisition
The fourth option

Most firms fix the commercial engine too late. There is a fourth path.

Each of the first three paths leaves an immature pipeline, guesswork forecasts and unpredictable win rates in place.

Stall

01

Wait it out. Pipeline stays in one head while competitors take share.

Cost: every deal a competitor wins instead.

Shock

02

Force an overhaul: new tools and process all at once. High cost, high risk, slow payback.

Cost: tools and fees thrown at problems with no known ROI.

Absorb

03

Sell before the engine is built, move forward on the buyer’s terms.

Cost: a lower valuation to cover the unknowns.

Strengthen

04

AI built into the sales process your team already runs, with a pipeline they own and a forecast you can defend.

Cost: sized to scope and term. No new headcount.

The approach

Four stages, one flow: Assess, Design, Build, Run

01

Assess

Evaluate pipeline, systems and team against your growth or deal goals.

02

Design

Create the playbook and AI structure around how you sell.

03

Build

Implement the systems and train the team to run them.

04

Run

Operate the growth plan with reporting leadership can trust.

Governed AI

Governed AI tools. Growth without the headcount.

A team that is 3x more productive can grow from 3 people to 4, instead of 3 to 9. That is a growth story a CFO can underwrite.

AI Front Desk

Engages website visitors and qualifies leads around the clock.

Daily Outreach Agent

Researches accounts and drafts outreach for your BD directors.

SEO Agent

Raises your visibility with prospects and your competitors’ audiences.

Governed AI · Powered by AgentShelf

What makes the AI governed

Admin control

You decide model access, budgets, which agents are available and where they roll out.

Spend limits

Budget policies and one managed LLM gateway keep AI from becoming invisible operating spend.

Full visibility

Request traces, tool calls, token usage and cost signals for every agent.

Clear boundaries

Public, website-safe behavior stays separate from private workspace context. Bank-grade encryption and full audit trails.

Measured value

Tokens and cost are tied to workflow value, so you can see the return.

Spigot’s role

We map your workflow, tune your ICP documents, set up the agents with AgentShelf and train your team.

Why Spigot

Sales results built inside CROs and life sciences

20+

Years in life sciences and CRO business development

$150M+

Pipeline built from zero in three years at APCER Life Sciences

$57M

New pipeline generated in year one at UBC

20-25%

Sustained close rate across multiple teams

Where Jeanne has led

Theradex Oncology · Avance Clinical · APCER Life Sciences (US Head of BD) · United BioSource (UBC) · Avantor

Services sold

Clinical trials, Phase I to III · Early phase, IND to FIH · Oncology · Pharmacovigilance and regulatory affairs · Medical writing

Jeanne Schow · Founder · MBA Strategy, Pepperdine · BS, Cal Poly SLO

Let’s talk

Let’s build the revenue engine behind your science

Getting started: a 30-minute conversation followed by a clear plan, budget and timeline. Engagements range from advisory to hands-on leadership, sell-side or post-acquisition.

Jeanne Schow, MBA

Founder, Spigot Consulting

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Revenue operations for life sciences and CROs
© 2026 Spigot Consulting
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